The volume of messages in a police agency is NOT determined by:
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A. the total number of members in a work unit.
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B. the nature of its communication networks.
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C. subformal channels.
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D. the degree of interdependence among the organization's various activities.
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Question 2 of 20
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5.0 Points |
A detective's decision concerning how thoroughly to investigate a particular case would be an example of a/an:
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A. street-level decision.
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B. supervisory decision.
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C. allocation decision.
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D. policy decision.
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Question 3 of 20
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5.0 Points |
In lateral communication, authority is absent; its place is taken by:
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A. persuasion.
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B. specialization.
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C. loyalty.
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D. conscience.
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Question 4 of 20
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5.0 Points |
The clearest, most convincing message to the receiver is the one conveyed by:
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A. an example.
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B. one-way communication.
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C. e-mail and fax.
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D. more information.
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Question 5 of 20
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5.0 Points |
Interpersonal and organizational communications both depend on __________ to ensure accuracy in the transmission and reception of messages.
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A. word meaning
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B. explicitness
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C. people
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D. feedback
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Question 6 of 20
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5.0 Points |
__________ communications fail to provide for feedback and evaluation of messages.
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A. Open-loop
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B. Closed-loop
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C. Participative-style
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D. Free-rein
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Question 7 of 20
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5.0 Points |
The basic component of a police command and control system is __________, often assisted today by a computer.
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A. automatic vehicle monitoring
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B. the radio
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C. a telephone
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D. None of the above
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Question 8 of 20
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5.0 Points |
The tendency of supervisors to give employees higher ratings than they deserve is termed:
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A. the halo effect.
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B. central tendency.
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C. supervisor leniency.
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D. the career effect.
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Question 9 of 20
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5.0 Points |
The three key purposes of performance evaluation are:
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A. reprimand, praise, and feedback.
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B. behaviorial motivation, control, and feedback.
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C. trust building, communication, and trust.
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D. criticism, discipline, and feedback.
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Question 10 of 20
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5.0 Points |
A problem employee can be malcontented, immoral, unprofessional, and:
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A. satisfied.
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B. ethical.
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C. criminal.
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D. None of the above
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Question 11 of 20
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5.0 Points |
The bottom line test of a police agency is the:
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A. goal setting.
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B. spirit of performance.
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C. decision making.
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D. consensus seeking.
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Question 12 of 20
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5.0 Points |
The final step in setting objectives is:
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A. development of alternative strategies.
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B. feedback.
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C. evaluation.
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D. identification.
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Question 13 of 20
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5.0 Points |
If a program fails to have its intended effects because it is never fully carried out, the situation is called a/an:
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A. political failure.
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B. implementation failure.
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C. theory failure.
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D. causal failure.
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Question 14 of 20
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5.0 Points |
Which of the following is NOT one of the cornerstones of modern police strategy?
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A. Preventive patrol
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B. Immediate response to calls
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C. Selective incapacitation
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D. Follow-up investigation
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Question 15 of 20
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5.0 Points |
The Kansas City Preventive Patrol Experiment was actually conducted in what city?
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A. Kansas City
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B. San Diego
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C. Newark
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D. St. Louis
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Question 16 of 20
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5.0 Points |
The reactive beats in the Kansas City study received what treatment?
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A. Normal levels of patrol
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B. Additional levels of patrol
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C. Delayed response times to calls
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D. All preventive patrolling eliminated
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Question 17 of 20
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5.0 Points |
Most police officers are assigned to the __________ function.
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A. detective
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B. patrol
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C. investigative
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D. narcotics
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Question 18 of 20
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5.0 Points |
Detectives spend most of their time in the office doing all of the following EXCEPT:
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A. reading.
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B. talking on the telephone.
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C. interviewing witnesses and victims.
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D. writing.
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Question 19 of 20
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5.0 Points |
__________ repeat-offender tactics include extensive surveillance of suspected active repeat offenders.
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A. Aggressive
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B. MCI
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C. Proactive
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D. Incapacitation
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Question 20 of 20
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5.0 Points |
“POP” stands for:
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A. problem-oriented policing.
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B. personnel-oriented policing.
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C. police on patrol.
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D. proactive operational programs.
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