14 Aug Custom Molds Inc.1. What are the process-related operational capabilities requir

Custom Molds Inc.1. What are the process-related operational capabilities required for serving each of the two categories of products/customers molds and parts?In addition to citing generic competitive capabilities such as cost, quality, etc. in your answer, please justify your choice by specifying why each competitive capability that you cite applies to each of the two product/customer-category.2. What are the different process flow and process design requirements (i.e., process configurations line or job shop), and other operational infrastructure and structure needs (i.e., workforce, possibility of outsourcing, etc.) for making and delivering the two different categories of products molds and parts?3. What is apparent about the changes in the market in which Custom Molds competes? How has the mix of customers changed?Please support your answer based on your analysis of the data in the case, and/or cite the specific information from the case on the basis of which you reached your conclusions.Based on your response, how do you expect the order qualifiers and order winners for molds and parts customers to have changed?****************************************************************************Production Processes
Fabricating Molds-

Order is received
Design team reviews the
design specifications
Design team establish
final specifications for mold and give to master machinist for fabrication
Purchasing dept. is given
a copy of design specifications
Time needed to receive
orders is 3-4 weeks
After materials are recd,
the plant master scheduler reviews master machinists workload and
schedules the mold for fabrication
Fabrication takes 2-4
weeks
The fabrication process
takes only 3-5 days
Upon completion, the mold
is sent to be tested and inspected
Does part meet
specifications?

Yes: the mold is passed
on to be cleaned and polished

i.
One day to inspect and test

ii.
Second day to clean and polish

No: Mold is returned to master
machinist for retooling and the
process starts over

Custom Molds has lead time
of 9 Weeks for delivery of custom-fabricated molds.

Manufacturing Process

Order is recd for plastic
parts in conjunction with molds fabricated
If Custom Molds has prev.
fabricated the mold and maintains it in inventory
If the mold is available,
the order is reviewed by design engineer
Call customer if there are
concerns about specifications or revisions
Raw material orders are
placed into production upon acceptance of parts and specifications
Chemicals and compounds
which support plastic parts manufacturing are ordered and recd within a
week
Compounds are dry-mixed
and blended upon receipt
Mixture us wet-mixed
(slurred) to desired consistency for injection into the molding machines
Slurred is transferred to
the injection molding area
Mixing process takes one
day
When slurry is staged and
ready, the proper molds are secured

From inventory or clean
& polish operation

Custom Molds have capacity
to produce 5K parts/day in injection-molding dept

The lead time for
handling avg one week

Upon completion of
molding, parts are sent to be cut and
trim operation

Disconnected
Leftover flashing is
removed

After inspection, parts
are assembled or transferred to packing and shipping to be shipped to the
customer
Parts shipped 2 days after being molded

Changing Enviroment
BADM 567 Process
Management – Team Assignment 2

1. What are the
process-related operational capabilities required for serving each of the two
categories of products/customers molds and parts?
In addition to citing
generic competitive capabilities such as cost, quality, etc. in your answer,
please justify your choice by specifying why each competitive capability that
you cite applies to each of the two product/customer-category.

2. What are the different
process flow and process design requirements (i.e., process configurations
line or job shop), and other operational infrastructure and structure needs
(i.e., workforce, possibility of outsourcing, etc.) for making and delivering
the two different categories of products molds and parts?

3. What is apparent
about the changes in the market in which Custom Molds competes? How has the mix
of customers changed?
Please support your
answer based on your analysis of the data in the case, and/or cite the specific
information from the case on the basis of which you reached your conclusions.
Based on your response,
how do you expect the order qualifiers and order winners for molds and parts
customers to have changed?
Production Processes Fabricating Molds-
i.
One day to inspect and test
ii.
Second day to clean and polishManufacturing ProcessChanging Enviroment
BADM 567 Process
Management – Team Assignment 21. What are the
process-related operational capabilities required for serving each of the two
categories of products/customers molds and parts?In addition to citing
generic competitive capabilities such as cost, quality, etc. in your answer,
please justify your choice by specifying why each competitive capability that
you cite applies to each of the two product/customer-category.

2. What are the different
process flow and process design requirements (i.e., process configurations
line or job shop), and other operational infrastructure and structure needs
(i.e., workforce, possibility of outsourcing, etc.) for making and delivering
the two different categories of products molds and parts?

3. What is apparent
about the changes in the market in which Custom Molds competes? How has the mix
of customers changed?Please support your
answer based on your analysis of the data in the case, and/or cite the specific
information from the case on the basis of which you reached your conclusions.Based on your response,
how do you expect the order qualifiers and order winners for molds and parts
customers to have changed?

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