14 Aug Strayer BUS375 Midterm part 1 and 2 Question 1 1. Which of the following is no

Strayer
BUS375 Midterm part 1 and 2

Question 1
1.

Which of the following is not one of
the PMBOK?
Guides five process groups?
Answer

Feasibility studies

Planning

Execution

Closure

4
points
Question 2
1.

In which life cycle phase do project sponsors become most actively
involved in the project?
Answer

Initiation

Execution

Monitor and control

Closure

4
points
Question 3
1.

When team members take direction from both the project and line
managers, the type of project manager is usually
Answer

Lightweight team leader

Heavyweight team leader

Tiger team leader

Leopard team leader

4
points
Question 4
1.

Which of the following is normally not one of the traditional components
of the triple constraint?
Answer

Within time

Within cost

Within performance (Scope, technology or quality)

Accepted by the customer

4
points
Question 5
1.

Which of the following is normally not part of a team members role?
Answer

Accepting responsibility for a deliverable

Sharing information with the sponsor

Sharing information with the team

Completing the work at the earliest possible
time.

4
points
Question 6
1.

Historically, which functional organization provided the greatest
resistance to project management implementation?
Answer

Sales

Procurement

Information Systems/ Technology

Engineering

4
points
Question 7
1.

Project management restructuring allowed companies to manage projects
that _____.
Answer

Could not be handled by the traditional
organization

Had undefined objectives

Did not require effective cost control

Require little functional integration

4
points
Question 8
1.

During the 1970s and 1980s, formal project management practices were put
in place because the constraints were _____ and _____ boundaries had to be
crossed
Answer

Loose; several

Loose; few

Tight; several

Tight; few

4
points
Question 9
1.

Which of the following is not necessarily an obstacle to effective
project management?
Answer

Changes in technology

Changes in project sponsorship

Increased project complexity

Unstable economy

4
points
Question
10
1.

If a company advertises on television that they consider themselves as a
solution provider to satisfy your business needs, then their driving force was
most likely:
Answer

Competitiveness

Customer expectations

Efficiency and effectiveness

Executive understanding

4
points
Question
11
1.

With the project expeditor organizational structure, the expeditor is
usually brought on board:
Answer

At the beginning of the project

At the end of the first life cycle phase

When the project is 50% complete

When a problem arises

4
points
Question
12
1.

In which organizational form are the formal and informal organizations
well established?
Answer

Traditional

Strong matrix

Balanced matrix

Weak matrix

4
points
Question
13
1.

In which organizational form is there no customer focal point?
Answer

Traditional

Projectized

Strong matrix

Weak matrix

4
points
Question
14
1.

Which organizational structure generally retains team members long after
they are needed?
Answer

Projectized

Strong matrix

Balanced matrix

Weak Matrix

4
points
Question
15
1.

Before becoming a project manager within a matrix organization, training
should be provided in all of the following except:
Answer

Matrix operations

Wage and salary administration

Problem-solving

Role definitions

4
points
Question
16
1.

According to the text, the next generation project manager must
exhibit skills in all of the following except:
Answer

Integration skills

Risk management skills

Wage and salary administration skills

Knowledge of the business

4
points
Question
17
1.

You have just been awarded a contract in which you told the customer
that a certain employee would be assigned full time on the project. Once the
project begins, you discover that the employee is splitting his time between
two projects per the instructions of his functional manager. You should:
Answer

Do nothing

Determine the impact on the project and discuss
it with the project sponsor

Determine the impact on the project and discuss
it with the functional manager

Determine the impact on the project and discuss
it with the customer

4
points
Question
18
1.

Probably the greatest risk to a project manager on a long-term project
is to receive the best employees and then:
Answer

Have them seek perfection rather than just
meeting the requirements

Find that your costs are escalating

Being unable to motivate them.

Losing them to other projects at an inopportune
time

4
points
Question
19
1.

Project manager selection is usually made by the:
Answer

Senior levels of management

Customers selection process

Line management based upon cooperation on past
projects

Voting by the team members

4
points
Question
20
1.

Which of the following is not usually an option for a PM dealing with an
incompetent worker?
Answer

On-the-spot appraisals

Re-assignment to less critical activities

Removal from the company

Removal from the project

4
points
Question
21
1.

According to Douglas McGregor, team members that require supervision, direction
and threat of punishment for non-compliance are called _____ employees.
Answer

Theory X

Theory Y

Theory Z

Non-compliant

4
points
Question
22
1.

Laissez-faire leadership most likely represents:
Answer

Telling

Selling

Participating

Delegating

4
points
Question
23
1.

The document that is prepared at the beginning of a project in order to
clarify the roles and responsibilities of the team members is called a:
Answer

Responsibility clarification table

Responsibility identification table

Responsibility assignment matrix

Work package assignment sheet

4
points
Question
24
1.

Project managers would prefer to communicate in which of the following
manners if given a choice?
Answer

Formal and written

Formal and oral

Informal and oral

Informal and written

4
points
Question
25
1.

If six people are in a room participating in a conversation, then there
are _____ two-way channels of communications.
Answer

9

10

15

30

Question 1

The most difficult decision for a project manager is to say:
Answer

OK! Ill do it.

Its my job.

Let the sponsor do it.

No, its not my job.
4 points
Question 2

Waiting for people, incomplete work and numerous telephone
calls are referred to as:
Answer

Time robbers

Time imbalances

Inappropriate actions

Cause and effect relations
4 points
Question 3

Two common time management forms, as described in the book
are called:
Answer

To-do pad and project scheduler

Daily calendar log and project scheduler

Responsibility assignment matrix and daily calendar log

To-do pad and daily calendar log
4 points
Question 4

Project managers that refuse to delegate and have limited
faith in the ability of the team create time management problems for:
Answer

Themselves

The team

The sponsor

The client
4 points
Question 5

Which conflict, if it occurs, can have the most serious
impact on the teams performance
Answer

Schedules

Cost

Personality clashes

Resource availability
4 points
Question 6

Which of the following conflict resolution modes would a
project least likely accept if the conflict was with the project team?
Answer

Confrontation

Compromise

Forcing

Smoothing
4 points
Question 7

Which of the following conflict resolution modes would a
project manager prefer to use for a conflict with superiors?
Answer

Confrontation

Compromise

Forcing

Smoothing
4 points
Question 8

When using the SMART Rule, R stands for:
Answer

Realistic

Routine

Right

Retentive
4 points
Question 9

Emphasizing areas of agreement and deemphasizing areas of
non-agreement represents which type of conflict resolution mode?
Answer

Confrontation

Compromise

Forcing

Smoothing
4 points
Question 10

Which of the following conflicts has the most frequent
occurrence for a project manager?
Answer

Manpower

Costs

Time

Tradeoffs
4 points
Question 11

Which of the following is a characteristic of a good
objective?
Answer

General, not specific

Overly complex

Established within resource bounds

Can violate organizational policies and procedures
4 points
Question 12

Lowering the bid price of a project, possibly below your own
cost of doing the work, is called a _____.
Answer

Buy-in

Over-optimistic response

Unrealistic proposal

Unrealistic cost estimate
4 points
Question 13

Which of the following is not what most companies do with a
best practice?
Answer

Share it internally only

Share it internally but only to a selected few

Advertize it to your customers

Create a best practices library on the internet for all to
see
4 points
Question 14

The hardest part in creating a best practices library is:
Answer

Evaluation

Classification

Storage

Knowledge transfer
4 points
Question 15

Which of the following is not one of the four major
variables for project management effectiveness?
Answer

Credibility

Communications

Priority

Visibility
4 points
Question 16

Which of the following would be the first item to be
discussed in the initial kickoff meeting for a project?
Answer

Understanding of the requirements

Understanding of the plan

Understanding of the schedule

Understanding of the budget
4 points
Question 17

The person with the ultimate responsibility to make sure
that all work required by the SOW and only the work required by the SOW is
performed is the:
Answer

Customer

Project manager

Appropriate subject matter expert for that work package

Project sponsor
4 points
Question 18

Which of the following is normally not addressed in a change
control board meeting to approve a scope change?
Answer

Cost of the change

Which functional unit will perform the change

Impact on the schedule

Value-added opportunity for the client
4 points
Question 19

Generally speaking, the lowest level in the WBS is referred
to as:
Answer

Level 3

Level 4

Level 5

The work package
4 points
Question 20

During the execution of a project, the customer asks you to
perform additional tests which the customer will pay for. Unfortunately, there
are no resources available to perform the additional tests. The project manager
should:
Answer

Refuse to perform the tests.

Determine when the tests can be done and then inform the
customer

Tell the customer that company policy is that the additional
tests must be treated as an enhancement project and funded separately after
this project is over.

Let the sponsor make the decision on what to do.
4 points
Question 21

If the customers SOW contains words such as nearly or
approximately, then:
Answer

The project manager uses his discretion in determining the
meaning

The sponsor uses his discretion in determining the meaning

The customer uses his discretion in determining the meaning

Scope creep is unlikely
4 points
Question 22

A customer external to your company requests that a certain
element of work be subdivided to lower level work packages and that
cost/schedule information be reported at the lower levels. You should:
Answer

Grant the customers request but bill the customer for the
changes to the WBS.

Simply grant the customers request.

Deny the request since the WBS is finalized and cannot
change.

Check with the line managers first to see if cost and
schedule can be reported at this level.
4 points
Question 23

Which of the following documents is not defined in the text
as one of the four critical documents for preliminary planning?
Answer

SOW

WBS

Specifications

Network Diagrams
4 points
Question 24

Project managers often rewrite the customers SOW into a
document that the project team can easily understand. The document is called:
Answer

The redefined SOW

The scope statement

The deliverable statement

The finalized SOW statement
4 points
Question 25

A customer is unhappy with the performance thus far on a
project. The customer states that, unless scope changes are made at the
contractors expense, the contractor would be removed from the customers
preferred bidders list for future contracts. The contractor should.
Answer

Refuse to perform the scope changes.

Perform the scope changes at the contractors expense.

Perform the scope changes and then submit an invoice for
payment to the customer.

Take no action and hope that the customer will forget about
the scope change request.Strayer
BUS375 Midterm part 1 and 2Question 11.
Which of the following is not one of
the PMBOK?
Guides five process groups?AnswerFeasibility studiesPlanningExecutionClosure4
points Question 21.
In which life cycle phase do project sponsors become most actively
involved in the project?AnswerInitiationExecutionMonitor and controlClosure4
points Question 31.
When team members take direction from both the project and line
managers, the type of project manager is usuallyAnswerLightweight team leaderHeavyweight team leaderTiger team leaderLeopard team leader4
points Question 41.
Which of the following is normally not one of the traditional components
of the triple constraint?AnswerWithin timeWithin costWithin performance (Scope, technology or quality)Accepted by the customer4
points Question 51.
Which of the following is normally not part of a team members role?AnswerAccepting responsibility for a deliverableSharing information with the sponsorSharing information with the teamCompleting the work at the earliest possible
time.4
points Question 61.
Historically, which functional organization provided the greatest
resistance to project management implementation?AnswerSalesProcurementInformation Systems/ TechnologyEngineering4
points Question 71.
Project management restructuring allowed companies to manage projects
that _____.AnswerCould not be handled by the traditional
organizationHad undefined objectivesDid not require effective cost controlRequire little functional integration4
points Question 81.
During the 1970s and 1980s, formal project management practices were put
in place because the constraints were _____ and _____ boundaries had to be
crossedAnswerLoose; severalLoose; fewTight; severalTight; few4
points Question 91.
Which of the following is not necessarily an obstacle to effective
project management?AnswerChanges in technologyChanges in project sponsorshipIncreased project complexityUnstable economy4
points Question
101.
If a company advertises on television that they consider themselves as a
solution provider to satisfy your business needs, then their driving force was
most likely:AnswerCompetitivenessCustomer expectationsEfficiency and effectivenessExecutive understanding4
points Question
111.
With the project expeditor organizational structure, the expeditor is
usually brought on board:AnswerAt the beginning of the projectAt the end of the first life cycle phaseWhen the project is 50% completeWhen a problem arises4
points Question
121.
In which organizational form are the formal and informal organizations
well established?AnswerTraditionalStrong matrixBalanced matrixWeak matrix4
points Question
131.
In which organizational form is there no customer focal point?AnswerTraditionalProjectizedStrong matrixWeak matrix4
points Question
141.
Which organizational structure generally retains team members long after
they are needed?AnswerProjectizedStrong matrixBalanced matrixWeak Matrix4
points Question
151.
Before becoming a project manager within a matrix organization, training
should be provided in all of the following except:AnswerMatrix operationsWage and salary administrationProblem-solvingRole definitions4
points Question
161.
According to the text, the next generation project manager must
exhibit skills in all of the following except:AnswerIntegration skillsRisk management skillsWage and salary administration skillsKnowledge of the business4
points Question
171.
You have just been awarded a contract in which you told the customer
that a certain employee would be assigned full time on the project. Once the
project begins, you discover that the employee is splitting his time between
two projects per the instructions of his functional manager. You should:AnswerDo nothingDetermine the impact on the project and discuss
it with the project sponsorDetermine the impact on the project and discuss
it with the functional managerDetermine the impact on the project and discuss
it with the customer4
points Question
181.
Probably the greatest risk to a project manager on a long-term project
is to receive the best employees and then:AnswerHave them seek perfection rather than just
meeting the requirementsFind that your costs are escalatingBeing unable to motivate them.Losing them to other projects at an inopportune
time4
points Question
191.
Project manager selection is usually made by the:AnswerSenior levels of managementCustomers selection processLine management based upon cooperation on past
projectsVoting by the team members4
points Question
201.
Which of the following is not usually an option for a PM dealing with an
incompetent worker?AnswerOn-the-spot appraisalsRe-assignment to less critical activitiesRemoval from the companyRemoval from the project4
points Question
211.
According to Douglas McGregor, team members that require supervision, direction
and threat of punishment for non-compliance are called _____ employees.AnswerTheory XTheory YTheory ZNon-compliant4
points Question
221.
Laissez-faire leadership most likely represents:AnswerTellingSellingParticipatingDelegating4
points Question
231.
The document that is prepared at the beginning of a project in order to
clarify the roles and responsibilities of the team members is called a:AnswerResponsibility clarification tableResponsibility identification tableResponsibility assignment matrixWork package assignment sheet4
points Question
241.
Project managers would prefer to communicate in which of the following
manners if given a choice?AnswerFormal and writtenFormal and oralInformal and oralInformal and written4
points Question
251.
If six people are in a room participating in a conversation, then there
are _____ two-way channels of communications.Answer9101530Question 1The most difficult decision for a project manager is to say:Answer OK! Ill do it. Its my job. Let the sponsor do it. No, its not my job.4 points Question 2Waiting for people, incomplete work and numerous telephone
calls are referred to as:Answer Time robbers Time imbalances Inappropriate actions Cause and effect relations4 points Question 3Two common time management forms, as described in the book
are called:Answer To-do pad and project scheduler Daily calendar log and project scheduler Responsibility assignment matrix and daily calendar log To-do pad and daily calendar log4 points Question 4Project managers that refuse to delegate and have limited
faith in the ability of the team create time management problems for:Answer Themselves The team The sponsor The client4 points Question 5Which conflict, if it occurs, can have the most serious
impact on the teams performanceAnswer Schedules Cost Personality clashes Resource availability4 points Question 6Which of the following conflict resolution modes would a
project least likely accept if the conflict was with the project team?Answer Confrontation Compromise Forcing Smoothing4 points Question 7Which of the following conflict resolution modes would a
project manager prefer to use for a conflict with superiors?Answer Confrontation Compromise Forcing Smoothing4 points Question 8When using the SMART Rule, R stands for:Answer Realistic Routine Right Retentive4 points Question 9Emphasizing areas of agreement and deemphasizing areas of
non-agreement represents which type of conflict resolution mode?Answer Confrontation Compromise Forcing Smoothing4 points Question 10Which of the following conflicts has the most frequent
occurrence for a project manager?Answer Manpower Costs Time Tradeoffs4 points Question 11Which of the following is a characteristic of a good
objective?Answer General, not specific Overly complex Established within resource bounds Can violate organizational policies and procedures4 points Question 12Lowering the bid price of a project, possibly below your own
cost of doing the work, is called a _____.Answer Buy-in Over-optimistic response Unrealistic proposal Unrealistic cost estimate4 points Question 13Which of the following is not what most companies do with a
best practice?Answer Share it internally only Share it internally but only to a selected few Advertize it to your customers Create a best practices library on the internet for all to
see4 points Question 14The hardest part in creating a best practices library is:Answer Evaluation Classification Storage Knowledge transfer4 points Question 15Which of the following is not one of the four major
variables for project management effectiveness?Answer Credibility Communications Priority Visibility4 points Question 16Which of the following would be the first item to be
discussed in the initial kickoff meeting for a project?Answer Understanding of the requirements Understanding of the plan Understanding of the schedule Understanding of the budget4 points Question 17The person with the ultimate responsibility to make sure
that all work required by the SOW and only the work required by the SOW is
performed is the:Answer Customer Project manager Appropriate subject matter expert for that work package Project sponsor4 points Question 18Which of the following is normally not addressed in a change
control board meeting to approve a scope change?Answer Cost of the change Which functional unit will perform the change Impact on the schedule Value-added opportunity for the client4 points Question 19Generally speaking, the lowest level in the WBS is referred
to as:Answer Level 3 Level 4 Level 5 The work package4 points Question 20During the execution of a project, the customer asks you to
perform additional tests which the customer will pay for. Unfortunately, there
are no resources available to perform the additional tests. The project manager
should:Answer Refuse to perform the tests. Determine when the tests can be done and then inform the
customer Tell the customer that company policy is that the additional
tests must be treated as an enhancement project and funded separately after
this project is over. Let the sponsor make the decision on what to do.4 points Question 21If the customers SOW contains words such as nearly or
approximately, then:Answer The project manager uses his discretion in determining the
meaning The sponsor uses his discretion in determining the meaning The customer uses his discretion in determining the meaning Scope creep is unlikely4 points Question 22A customer external to your company requests that a certain
element of work be subdivided to lower level work packages and that
cost/schedule information be reported at the lower levels. You should:Answer Grant the customers request but bill the customer for the
changes to the WBS. Simply grant the customers request. Deny the request since the WBS is finalized and cannot
change. Check with the line managers first to see if cost and
schedule can be reported at this level.4 points Question 23Which of the following documents is not defined in the text
as one of the four critical documents for preliminary planning?Answer SOW WBS Specifications Network Diagrams4 points Question 24Project managers often rewrite the customers SOW into a
document that the project team can easily understand. The document is called:Answer The redefined SOW The scope statement The deliverable statement The finalized SOW statement4 points Question 25A customer is unhappy with the performance thus far on a
project. The customer states that, unless scope changes are made at the
contractors expense, the contractor would be removed from the customers
preferred bidders list for future contracts. The contractor should.Answer Refuse to perform the scope changes. Perform the scope changes at the contractors expense. Perform the scope changes and then submit an invoice for
payment to the customer. Take no action and hope that the customer will forget about
the scope change request.

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