14 Aug MGT-121 Test Prep #3 Chapters 10-14Name__________________________1. Financial ma

MGT-121 Test Prep #3 Chapters 10-14Name__________________________1. Financial markets make it possible for companies to obtain financial resources.a. Trueb. False2. Credit unions are the most common depository institutions.a. Trueb. False3. Investment banks are usually divisions of huge bank holding companies that also owncommercial banks.a. Trueb. False4.The purpose of the Federal Reserve Act of 1913 was to stabilize the nationss banking systema. Trueb. False5. The Securities Act of 1933 created the Federal Reserve System to serve as the central bankin the United Statesa. Trueb. False6. The Glass-Steagall Act established the Federal Deposit Insurance Corporation.a. Trueb. False7. Companies use event marketing when they sponsor sporting, cultural, or charitable events.a. Trueb. False8. The marketing concept holds that delivering unmatched value to customers is the onlyeffective way to achieve long-term profitability.a. Trueb. False9. Customer relationship management is the ongoing process of acquiring, maintaining, andgrowing profitable relationships by delivering unmatched value.a. Trueb. False10.Value is based on a customers perception that a product has a better relationship between the cost and the benefits than its competitors.a. Trueb. False11. When it comes to creating customer satisfaction, perceived value is just as important asactual value.a. Trueb. False12.One benefit of achieving consumer loyalty is that consumers may be willing to forgive a companys mistakes.a. Trueb. False13.The perishability of services means that providers cannot store them for delivery at peakperiods.a. Trueb. False14. Core benefits are provided by augmentations to the actual product.a. Trueb. False15. Sam wants to buy a new computer. He is leaning toward buying a model produced by thecompany FastPace because he likes the fact that it has a two-year warranty, and he has heardgood things about the companys customer phone support and website. Sams choice appearsto be influenced by the augmented benefits offer by FastPace.a. Trueb. False16. Margo decides to join Tone-It-Up Fitness in an effort to become physically fit. The corebenefit Margo is seeking revolves around her desire to become more physically fit.a. Trueb. False17. Product augmentations help sharpen the competitive edge of products.a. Trueb. False18. Consumers buy convenience products frequently and with limited consideration.a. Trueb. FalseMGT-121 Test Prep #3 Chapters 10-14Name__________________________19. First-line managers often need a high degree of technical skills.a. Trueb. False20.The most basic needs required for survival, such as food and shelter, are called physiological needs in Maslows hierarchy.a. Trueb. False21. Theory X managers typically assume that work is as natural as play or rest, and workers donot inherently dislike it.a. Trueb. False22. Theory Y managers tend to believe that workers usually lack the intelligence and motivationto perform complex jobs.a. Trueb. False23. Theory X managers believe that fear is a motivating factor for workers.a. Trueb. False24.. Autonomy is one of the essential factors for job enrichment.a. Trueb. False25. According to the job enrichment principle, it is important that workers understand the impactof their work on others.a. Trueb. FalseMGT-121 Test Prep #3 Chapters 10-14Name__________________________1. Financial markets make it possible for companies to obtain financial resources.a. Trueb. False2. Credit unions are the most common depository institutions.a. Trueb. False3. Investment banks are usually divisions of huge bank holding companies that also owncommercial banks.a. Trueb. False4.The purpose of the Federal Reserve Act of 1913 was to stabilize the nationss banking systema. Trueb. False5. The Securities Act of 1933 created the Federal Reserve System to serve as the central bankin the United Statesa. Trueb. False6. The Glass-Steagall Act established the Federal Deposit Insurance Corporation.a. Trueb. False7. Companies use event marketing when they sponsor sporting, cultural, or charitable events.a. Trueb. False8. The marketing concept holds that delivering unmatched value to customers is the onlyeffective way to achieve long-term profitability.a. Trueb. False9. Customer relationship management is the ongoing process of acquiring, maintaining, andgrowing profitable relationships by delivering unmatched value.a. Trueb. False10.Value is based on a customers perception that a product has a better relationship between the cost and the benefits than its competitors.a. Trueb. False11. When it comes to creating customer satisfaction, perceived value is just as important asactual value.a. Trueb. False12.One benefit of achieving consumer loyalty is that consumers may be willing to forgive a companys mistakes.a. Trueb. False13.The perishability of services means that providers cannot store them for delivery at peakperiods.a. Trueb. False14. Core benefits are provided by augmentations to the actual product.a. Trueb. False15. Sam wants to buy a new computer. He is leaning toward buying a model produced by thecompany FastPace because he likes the fact that it has a two-year warranty, and he has heardgood things about the companys customer phone support and website. Sams choice appearsto be influenced by the augmented benefits offer by FastPace.a. Trueb. False16. Margo decides to join Tone-It-Up Fitness in an effort to become physically fit. The corebenefit Margo is seeking revolves around her desire to become more physically fit.a. Trueb. False17. Product augmentations help sharpen the competitive edge of products.a. Trueb. False18. Consumers buy convenience products frequently and with limited consideration.a. Trueb. FalseMGT-121 Test Prep #3 Chapters 10-14Name__________________________19. First-line managers often need a high degree of technical skills.a. Trueb. False20.The most basic needs required for survival, such as food and shelter, are called physiological needs in Maslows hierarchy.a. Trueb. False21. Theory X managers typically assume that work is as natural as play or rest, and workers donot inherently dislike it.a. Trueb. False22. Theory Y managers tend to believe that workers usually lack the intelligence and motivationto perform complex jobs.a. Trueb. False23. Theory X managers believe that fear is a motivating factor for workers.a. Trueb. False24.. Autonomy is one of the essential factors for job enrichment.a. Trueb. False25. According to the job enrichment principle, it is important that workers understand the impactof their work on others.a. Trueb. False

Our website has a team of professional writers who can help you write any of your homework. They will write your papers from scratch. We also have a team of editors just to make sure all papers are of HIGH QUALITY & PLAGIARISM FREE. To make an Order you only need to click Ask A Question and we will direct you to our Order Page at WriteDemy. Then fill Our Order Form with all your assignment instructions. Select your deadline and pay for your paper. You will get it few hours before your set deadline.