Week 9 Assignment: Process Improvement Proposal

Preparation

To prepare for this assignment, review the following resources, which are required to complete this assignment. These articles introduce the concept of a balanced scorecard used to motivate and measure a business unit's performance.

• Week 8: Scorecard Interpretation and PresentationLinks to an external site. reading list.

The goal of this assignment is to generate recommendations in the form of a proposal for process improvement and organizational fitness. Make your recommendations for your organization for the balanced scorecard presentation. Apply the concepts of balanced scorecards to create your recommendations.

Read further the Week 9 Assignment Context [PDF] Download Week 9 Assignment Context [PDF] document, which contains additional information about change leadership, risk management, and patient safety. It may help in bringing your proposal together.

Instructions

For this assignment, continue to use the organization you selected in the Week 3 assignment on which to base your work.

In your proposal, use specific language and include evidence-based concepts from peer-reviewed literature, including a minimum of four outside peer-reviewed sources. Communicate information and ideas clearly, accurately, and concisely, including reference citations and using correct grammar. Include the following in your proposal:

1. Present your organization's philosophy or culture statement: This includes analyzing your organization's existing organizational structures, mission, and vision
2. Convey the organization's values through an ethical, organizational, and directional strategy to impact the needed changes for quality improvement.
3. Analyze your organization's strengths, weaknesses, opportunities, and threats (SWOT).
4. Present your organization's balanced scorecard.
   • Communicate vision, strategy, prioritized areas of improvement with recommendations, and KPIs for each of the four elements of the balanced scorecard: providing a macro-level discussion.
5. Recommend evidence-based and best practices for monitoring your recommendations and improving the metrics presented in your KPIs.

Additional Requirements

• Written communication: Written communication should be free from errors that detract from the overall message.
• APA formatting: Resources and citations should be formatted according to APA style and formatting guidelines. Refer to the APA ModuleLinks to an external site. to help with APA style guidelines. Use APA format for all of the following:
  • Cover page.
  • Abstract.
  • Table of contents, including a list of figures and tables.
  • Headings and subheadings.
  • Reference list.
• Number of resources: A minimum of 6 resources. The following Norton and Kaplan articles will serve as two resources.
  • The Balanced Scorecard: Measures that Drive Performance.
  • Linking the Balanced Scorecard to Strategy.
• Length of paper: 6–8 typed double-spaced pages.
• Font and font size: Times New Roman, 12 point.