31 Dec ISM 5150 Final Exam

1. Identify TWO (2) topics that we have covered in the course and for EACH topic: (approximately 1.5 pages for each topic; Total 20 points; 10 points for each topic)

1) Briefly explain the topic and your understanding/interpretation of it (2 points)

2) Describe how you related to this topic in the course, how it enabled you to stay engaged in the course , with the professor, and with your classmates (4 points)

3) Explain how this topic will enable you to be a better and more effective professional (and student, if applicable) and how you immediately plan to use this skill and knowledge for your development (4 points)

2. We have discussed extensively the impact of information technology on the nature and design of work in organizations. Use the knowledge of the course material and other skills you gained (such as practice of mindfulness) to answer the following: (approximately 1 page; Total 25 points)

1) As a business manager, what are the main challenges and opportunities that you expect to see in your organization (if you are not currently working, use a suitable work place from your previous experience or the university environment)? (10 points)

2) How do you propose to address these issues? How do you plan to help make your employees more effective? (5points)

3) How did the CloutStrat simulator help you in understanding the challenges posed in trying to move to the Cloud? Discuss the strategic tradeoffs you went through as well as the importance of focusing on specific customers and markets. In one or two sentences, describe how you felt about this simulator as it relates to this course and your learning/knowledge. (10points)

3. Based on your work with Tableau Analytics, SAP Cloud Analytics and related discussions from textbook material topics: (approximately 1 page; Total 20 points)

1) Explain briefly the main business objectives of knowledge management, business intelligence, and business analytics in the organization. What are the main challenges and risks involved? (10 points)

2) Describe briefly how you would address these challenges in a private or government organization related to your industry. Use specific instances from your experience of (1) the SAP ERP exercises (2) SAP and/or Tableau Analytics exercises to explain your response. (10 points)

4. In two paragraphs or less, discuss the pros and cons of Tableau and SAP Cloud Analytics. Which did you like better, and why? (15 points)

5. Discuss (in one paragraph each) the four processes with the Balanced Scorecard that separately and in combination, contribute to linking long-term and strategic objectives with short-term actions. (20 points)

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