18 Oct Policy making takes place __

Policy making takes place ___.

 

  at the national level

 

  at the state level

 

  at the local level

 

  within agencies

 

  all of the above is true

 

 Question 2The role of the leader in an era of change is ___.

 

  helping the staff to anticipate change

 

  translate change into a language that colleagues can understand

 

  actively engage in change

 

  all of the above are true

 

 Question 3The following is true about conflict and conflict management ___.

 

  Principles of conflict management are essential to navigating the landscape of transformation and change.

 

  Conflict is a normative dynamic.

 

  A good conflict process includes identifying conflict in its earliest stages.

 

  Conflict resolution and mediation is a learned and developed skill that comes with practice and application.

 

  All of the above are true.

 

 Question 4Nursing career management includes all of the following except ___.

 

  maintaining a current license

 

  maintaining continuing competence

 

  participating in professional organizations

 

  exploring alternative careers

 

 Question 5Issues that impact ethics in health care include ___.

 

  the values of the patient

 

  the values of the caregivers

 

  errors in the clinical setting

 

  moral courage

 

  all of the above are true

 

 Question 6Knowledge workers (professionals) ___.

 

  a need a very specific organizational context in order to facilitate good practice and positive outcomes

 

  are intrinsically motivated

 

  see their work as more than simply a job

 

  A and B

 

  all of the above are true

 

 Question 7Accountability needs ____ for it to be expressed.

 

  autonomy

 

  responsibility

 

  authority

 

  competence

 

  A, B, and C

 

  A, C, and D

 

 Question 8Nurses should know ___.

 

  the source of healthcare policies

 

  the content of healthcare policies

 

  the consequences of healthcare policies

 

  the role of the professional in providing feedback to policy makers when policies are no longer effective

 

 all of the above are true

 

 Question 9Approaches to staffing decisions include ___.

 

  nurse-patient ratios

 

  patient classification systems

 

  legislative requirements

 

  different skill levels

 

  all of the above are true

 

 Question 10Healthcare reform involves ___.

 

  move from a volume service framework to a value-driven model

 

  a change to user-driven healthcare service

 

  increasing the use of digital technology

 

  decreasing the number of people on Medicare

 

  A, B, and C

 

  all of the above are true

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