14 Aug Unit1 [MT355:Marketing Research] .gif”>AssignmentDetailsandGradingRubric .jpg
Unit1 [MT355:Marketing Research] .gif">AssignmentDetailsandGradingRubric .jpg"> In thisassignment,youwillengage inanalyzingthemarketingresearch processandethical concernsthat marketingresearch managersmustconsider whileconductingresearch.Writea2-3pageAPA styleformatted criticalessay,answer thefollowingquestions: Question1.Usingthestepsoftheresearch processtostructureyourthinking,analyze thefollowingmarketing researchscenariobasedonyourunderstandingoftheChapter 1andChapter2readings: The FlyRightAirlineCompany wasinterestedinalteringtheinteriorlayout ofitsaircrafttosuitthetastes and needsofanincreasingsegment ofitsmarketbusinesspeople.Managementwasplanningtoreducethenumber ofseatsandinstallsmall tablestoenable businesspeopletoworkduringlongflights.Prior totherenovation, managementdecidedtodosomeresearchtoensurethatthesechanges wouldsuittheneedsofthepassengers. Tokeepexpensestoaminimum, thefollowingstrategy wasemployed: Questionnaireswerecompletedbypassengersduring flights.Duetotheeaseofadministrationandcollection, thequestionnairesweredistributedonlyontheshortflights (thoselessthanonehour). Thestudywasconducted duringthesecondandthird weekofDecember,asthatwaswhenflights werefull.Toincreasetheresponserate, eachflightattendantwasresponsibleforacertain numberofquestionnaires.Managementthoughtthiswasa good timetoacquire asmuchinformationaspossible;hence, thequestionnaireincluded issuesapartfromthe newseatingarrangement.As aresult, thequestionnairetook20minutes tocomplete. Question2.Inmarketingasinother aspectsofbusiness,itiscritical thatprofessionalsmakesuretoactinan ethicalmannerbothlegallyandsocially.Inthisageofinterconnectedness,oneunethicalmovecanbecome an Internetvideoorcommentthatspreadsrapidly, notjustlocally butpotentiallythroughouttheworld.Froma marketingstandpoint,itiscritical totakeintoaccounttheimpactofanorganizationsdecisionsonother people andtheenvironment. Considerthefollowingsituations.Foreach,discuss whetherornottheaction wasmorallyethical underthe threemethods ofethicalreasoning(i.e.,utility,rights, andjusticeapproaches). a. Thedirectorofresearchforafinancialinstitution,notingthatthedeadline foranimportantresearchreport wasfastapproaching,decided tocuttherequiredsample sizeinhalfandinstructedherresearchersnotto mentionthesamplesizeonanyoftheslides thatwouldbepreparedforpresentationtodecisionmakers. She justifiedheractions byexplainingthattheresearch wasntallthatimportantanyway andcertainlynotworth thecostofpotentiallyhaving tofireworkers ifthereportwasntissued intime. b. Oneoftheresearchersintheprevious examplealsorecognizedthattheproject wasntgoingtobecompleted bythedeadline.Fearing forhisjoband workingonhisownheproceededtocompleteanumberofsurveys 106intotalathomesothattheproject couldmoveforward muchmorequickly. Continued...