23 Sep Customer Relationship Management (CRM) and cloud computing. Please read Part A & B of the CRM at HEC Montreal case study (Harvard Business materials) prior to preparing an analysis of the CR
The CRM Case Study has three parts (A, B and C). Your written submission will be based on parts A & B. The written submission should be ~4 pages in length (double spaced, 12 point - or ~1000 words). Your response will require careful...