10 Dec Review the articles on the following reading list bel
Review the articles on the following reading list below that is uploaded about stages of group development and change. Create a standard PowerPoint presentation with speaker notes.
After analyzing the scenario presented in CapraTek: Leading for Change, create a presentation that briefly introduces items for your team to consider. In the presentation:
- Create an appropriate response to the scenario based on a sound analysis of the situation.
- Communicate your decision on how you plan to address the team's communication issues and concerns about leadership changes. (2–3 slides).
- Explain three critical communication issues and challenges faced by the team, including communication issues to date. (2–3 slides).
- Describe an action or policy that you will introduce to improve communications and assure people are working with a unified purpose. (2–3 slides)
- You may want to consider Tuckman's model for stages of group development and Kotter's change model as you plan to improve the team dynamics.
- Define your expectations for ethical discourse in team communications. (2–3 slides)
Leading for Change
Introduction Given the fast pace of change in just about every industry today, one
of the most important ways that leaders communicate is by leading
for change. Leaders who are effective at this task do a good job of
communicating what the change will be (or already is), how that
change will affect both the company and its employees, and what
employees need to know in order to get the resources they need to
respond appropriately and feel that their contributions are an
important part of the change.
In this activity, you’ll see how change comes up and how a new
leader — you! —responds to it.
Intro
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Transcript (transcript.asp)
Licensed under a Creative Commons Attribution 3.0 License (https://creativecommons.org/licenses/by-nc-nd/3.0/).
GET STARTED
,
Leading for Change
Your First Day Congratulations! Today is your �rst day as a manager at a large
technology company called CapraTek. Although the company is
based in Sunnyvale, California, it has several manufacturing facilities
across the United States. In your new role, you will manage part of
one of those facilities.
You’ve got an email from the person you’ll be reporting to: Plant
Manager Jósef Eriksen. You’ll want to read that now.
Email Inbox
Inbox – (1)
Intro
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New Mexico plant – your �rst challenge
From: Jósef Eriksen
To: Anfernee Coale
Welcome, Anfernee. I hope you’re settling in and having a
good �rst day. That said, I’m going to have to ruin it for you. I
hope you like being thrown in head �rst, because that’s how
we roll around here!
So I don’t know if you know this, but our last two quarters
have been disappointing. We haven’t seen the revenues we
wanted, we’ve had some other problems, and people are a
bit on edge. We didn’t really think about that when we
scheduled a meeting to announce your promotion, and we
kept the purpose vague so that the meeting would be where
they found out about it.
Well, that didn’t work; they’re all riled up and what’s worse,
they’re making something out of nothing. I’ll forward you an
email string I’ve seen, and you’ll want to check out the
*Team_General Slack thread too.
Once you’ve seen all of it, I’d like you to let me know how
you plan to respond. I’m sorry to put something tough on
your plate on your �rst day, but this seems like a situation
we should get out in front of as soon as possible.
— Jósef
Back Next
Transcript (transcript.asp)
Licensed under a Creative Commons Attribution 3.0 License (https://creativecommons.org/licenses/by-nc-nd/3.0/).
,
Leading for Change
What Will You Do? Now that you’ve read everything, you email Jósef Eriksen and let
them know you’re up to speed. Jósef Eriksen responds right away.
Email Inbox
Inbox – (1)
Up to speed
From: Jósef Eriksen
To: Anfernee Coale
Hi, Anfernee, thanks for getting on this so fast. I’m glad you
feel like you have a handle on what’s been happening. Here
are some questions I have for you, but feel free to add
whatever else you think is meaningful.
— Jósef
1. What did you initially observe about the different channels of
communication?
Enter your answer here…
2. Which communications convey an actual problem, and which
are just blowing off steam?
Enter your answer here…
3. How do you plan to handle the problems as you see them?
Enter your answer here…
Intro
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Licensed under a Creative Commons Attribution 3.0 License (https://creativecommons.org/licenses/by-nc-nd/3.0/).
You may �nd what you wrote in your email to Jósef Eriksen useful
as you work on your assignment. Select Download to save your
responses in a document.
Download Your PDF
Back Next
Submit your Answers
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Intro
Leading for Change
Conclusion As you saw in this activity, leading for change takes more than
communicating at the employees and other stakeholders you
lead. It takes responding to how people feel about change,
correcting misimpressions about that change, and honoring how
that change will affect different people.
Reset
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Licensed under a Creative Commons Attribution 3.0 License (https://creativecommons.org/licenses/by-nc-nd/3.0/).
,
Leading for Change
The Water Cooler You settle in to read what your new direct reports have been saying
to each other since the meeting announcement was made.
Email Inbox
Inbox – (1)
Mystery meeting???
From: Kayleen Pitts
To: *NM-Manufacturing*
Does anybody know what’s going on with this meeting we
all have to go to later today?
From: Rebeka Bach
Isn’t it just an announcement about the new manager?
From: Alison Horn
What new manager?
From: Rebeka Bach
Doesn’t anybody read around here? 😁 The new
manager for the plant! I mean, I don’t know, but I heard
they’d decided on someone.
From: Kayleen Pitts
But why not just announce it? Do we need a meeting for
that?
From: Rebeka Bach
And, cue the conspiracy theories…
From: Kayleen Pitts
I’m just saying it’s weird. That’s all.
From: Samuel Wallis
I’m not saying it’s weird. I’m saying it’s obvious that you
dumbasses have your heads in the sand and when the
layoffs come down, you’re going to be shocked when
you shouldn’t be.
Slack Thread
*Team_Gen
8
Members
Cherryl Wolański Tuesday 2:08 PM
I am so sick of these meetings that pop up and we
have to go to on short notice.
Samuel Wallis Tuesday 2:12 PM
Right? Just send us an email and leave us alone!
Brianne Twyha Tuesday 2:14 PM
I wish we knew what it was about. I don’t mind the
short notice, but it’s weird when they’re all, "Meeting
at 2! Very important!"
Samuel Wallis Tuesday 2:15 PM
Right? If I didn’t know better I'd wonder if they were
trying to make sure we didn’t �nd out what it’s about.
Briana Twyha Tuesday 2:16 PM
Why would they do that?
Samuel Wallis Tuesday 2:18 PM
If we only �nd out in the meeting, they can control the
narrative.
Briana Twyha Tuesday 2:21 PM
But don’t they always do that?
Lea Windsor Tuesday 2:22 PM
Not in person! That’s why I’m worried this is no
ordinary meeting.
Samuel Wallis Tuesday 2:23 PM
Meaning…
Lea Windsor Tuesday 2:29 PM
It’s been a while since we had layoffs around here.
Intro
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Rebeka Bach Tuesday 2:35 PM
Would you stop that? There’s no reason to think
they’re going to announce layoffs.
Lea Windsor Tuesday 2:38 PM
There’s no reason not to think it, either. This is how
they announce layoffs: Very suddenly, in an
environment where you all learn about it at once.
They’ll probably take our phones as we go into the
meeting.
Samuel Wallis Tuesday 2:40 PM
Nobody’s taking my phone!
Rebeka Bach Tuesday 2:41 PM
Nobody’s getting laid off, either!
Samuel Wallis Tuesday 2:43 PM
Bullshit. You’ll �nd out, Rebeka. And if you get laid off
I’m dancing on your grave.
Rebeka Bach Tuesday 2:45 PM
What is wrong with you????
Lea Windsor Tuesday 2:46 PM
Rebeka is right, Samuel. Dial it back. Nobody knows
anything about this meeting and that includes you.
Samuel Wallis Tuesday 2:48 PM
Dancing on your grave too!!!
Back Next
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