Prior to beginning work on this discussion forum,

• Review the following:
  • Chapters 4, 5 and 6 from the course textbook
• Review the following scenario based on an actual company:

Quantum is a health care conglomerate that employs nearly 290,000 people in 182 hospitals and 125 surgery centers across the country and in the U.K. Operating in 20 U.S. states, Quantum generated almost $7 billion in earnings in 2021, double that of the prior year, securities filings show. In the first nine months of 2022, it earned $4.2 billion.

But some Quantum workers are concerned that the company’s profit focus is imperiling patient safety and care. Health care providers throughout the U.S. are experiencing hiring challenges. Still, 12 current and seven former Quantum employees in five states reported they believe the company understaffs its hospitals as a practice, helping to keep earnings high but increasing the risks of adverse patient outcomes.

A study of Quantum’s staffing by a union representing some of its employees, found the company’s overall staffing levels below the average for other hospitals in 19 of the 20 states where it provided care.

A longtime Quantum employee who is concerned about patient care in her facility reported that in her 20 years of serving as a registered nurse, she has witnessed a significant increase in patient-to-staff ratios and ancillary staff disappeared. As the burden on nurses increased, often requiring them to do the non-nursing work of those whose jobs were cut, patient care suffered.

Quantum’s corporate spokesman stated that it is the company’s goal to provide its 35 million patients with high-quality care they want and deserve. The spokesman said that more than 4 out of 5 Quantum hospitals rated by Leapfrog, a national patient safety organization, received an A or B grade, adding, “We are not satisfied, and we are continuously looking for ways to improve.”

You assume the role of the HR Director for Quantum Healthcare.

In your initial post,

• Regarding Quantum’s below national average staffing levels, discuss a workforce plan that will improve staffing levels.
• Develop strategies you would leverage to recruit a diverse workforce.
• Explain how you will protect Quantum Healthcare against negligent hiring claims.

Your initial post should be a minimum of 300 words. Support your response with a minimum of one scholarly source published in the last 5 years in addition to the course text. The Scholarly, Peer-Reviewed, and Other Credible SourcesLinks to an external site. table offers additional guidance on appropriate source types. Include all references in APA StyleLinks to an external site., as outlined by the Writing CenterLinks to an external site..