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Overview In today’s information age, customers have access to various digital platforms to access and share information. Customers also use these platforms to communicate with service providers, share opinions, and provide feedback. Therefore, it is important for product owners and service providers to be ready...

 Describe a situation from your personal work experience (do not disclose specific names) in which you encountered a toxic leader. Describe the traits that qualify this leader as "toxic" and indicate how the situation could be different if this individual applied the concepts of conscious...

 Consider the opportunity for civil discourse (the concept of being able listen for understanding) on diverse teams. From a leadership perspective, discuss how you can facilitate interactions about diversity, inclusion, and equity among peers and those under your supervision without discounting the perspective of others....

Marketing Strategy and the Brand In today’s crowded consumers’ market, the quest for brand loyalty is more competitive than ever. Successful brands understand that beyond offering quality products or services, cultivating an emotional connection with consumers is vital to establish brand loyalty. This emotional connection...

Overview In this course, the learner-faculty assignment will be used for reflection as well as to discuss your preparedness for upcoming weeks. This is a private conversation between you and your instructor, and you are encouraged to explore the concepts presented. You have already been...

Break-Even Point Imagine working for an organization for a few years and, first, you are enjoying the experience. But, as time goes on, the conditions seem to worsen, perks continue to disappear, and the managers’ impatience seems to increase. After another round of layoffs, you...

Overview A good marketing plan needs to translate into quantifiable measures. Without such quantification, a plan will often fall apart. Thus, defining objectives and respective key performance indicators (KPIs) to measure the effectiveness of the plan is essential. Your CMO has asked you to create...

  ssignment Overview This phase requires the development of a comprehensive methodology  and results section. The submission must integrate refined elements from  Phases 1 and 2 while presenting cultured analytical approaches and  empirical findings that address all three research questions established  in your study. Learning...