30 Jul Why have?leaders failed to realize that a shift must occur, i.e. understanding that employees implement the plans and therefore must come first before the customers? Can le
https://www.youtube.com/watch?v=cCdu67s_C5E Why have leaders failed to realize that a shift must occur, i.e. understanding that employees implement the plans and therefore must come first before the customers? Can leaders make this shift? If so, how? Should the leaders of your...